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If I could give less than 1 star, I would., January 2, 2007

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J. moon “Customer of Amazon” (US) – See all my reviews

  

I had a horrible experience with GT 101 Express company, and I am so glad Amazon is not selling this junk product anymore. I tried to order the item directly from the company and when I found out how outrageous the shipping cost was, I canceled the order. Three weeks later, I received six of these items and were charged over 0 without my permission. When I called the customer service at GT Express, the customer service people told me that I had to pay for the shipping of six items back to the company even though I never ordered these items. I told them this was illegal on their part, and they told me to sue them if I wanted to. What an awful service! Instead of sending all, I decided to use one to maybe save the shipping cost. What a big mistake.

The item is very small. The cooking surface is equivalent to a size of a slice of bread cut into two pieces. It seemed to look so much bigger on Television infomercial. Maybe the people on the infomercial are tiny people to make the item look bigger. Believe me when I say this thing is tiny.

Furthermore, the thing is made out cheap plastic. Even the non stick portion is merely painted black coating. After a few wipes, the black painted coating came off and everything stuck. The thing is a piece of junk and I regret the fact I ever dealt with GT Express.

I had the worst experience with this product and to top it off, I had a horrible experience with the GT Express customer service.

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Stay AS FAR AWAY from GT Direct as you can get!, July 9, 2007

By 

Gerald B. Sanders (San Jose, CA. USA) – See all my reviews

  

I bought two of the GT Express Cookers from a Television infomercial. They tried to UP-Sell a tone of stuff when placing the order.

The product was advertised at .95 ea. Which is OK but when the product & invoice arrived, I could not believe my eyes.

Here ya go:

GTX 2 pack Original With bonus = .90 (Which included recipe booklets)

GTX recipe collection shipping = .95

So Far = .85

Postage & Handling = .85 (WOW)

Total = .70

The units works OK (I only cook eggs in it) but it costs a whole lot more than .95. By the way, my gas range cooks eggs a lot faster than the seven minutes this thing takes.

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GT Xpress 2 Trash, December 7, 2006

Garbage, complete garbage.

1st off, I was really angry at the cost of shipping/handling. I own my own business and I can tell you from experience that it should not cost that much for these services (there is even a quantity discount). It shouldn’t cost more than .95 to ship this product.

2nd, you’re charged another massive amount for the second Xpress, and believe me, this should not be. I have ordered a lot of products that had to be shipped and the more you order the more you save and in most instances, you’re not charged 1 cent more for more items.

3rd, you get two machines, but if you wanted to give one away for a gift (college student, friend or child) you have to order and buy and additional cookbook and accessories. Come on, these accessories are not a value, they’re probably only worth .00.

This product is a complete rip off to us as consumers. The informercial shows beautifully browned and evenly cooked meals, this is not the case. MOST MEALS ARE SOGGY. FAST ~ simply NOT TRUE, the commercial does not include prep time.

Don’t waist your money or your time – this product does not work. You’ll loose money.

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